Privacy policy

This Privacy Policy explains how Aovela collects, uses, and protects your personal information when you visit our website or make a purchase from our store.

Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, shipping address, billing address, phone number, payment information, order details, and any messages you send to us.

We may also collect basic website usage information, such as your browser type, device information, IP address, pages visited, and how you interact with our website.

How We Use Your Information

We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and customer experience
- Prevent fraud and protect our store
- Comply with legal and tax requirements

Payment Information

Payments are processed securely through third-party payment providers. We do not directly store your full credit card information.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our store, process payments, fulfill orders, ship products, provide tracking, and manage customer support.

We do not sell your personal information.

Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, and support checkout functionality.

Email Communication

If you contact us or place an order, we may use your email address to respond to you and send order-related updates. We may also send marketing emails only if you have agreed to receive them.

Data Security

We take reasonable steps to protect your personal information. However, no method of online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information.

To make a privacy-related request, please contact us ataovela.contect@gmail.com. .

Third-Party Services

Our store may use third-party services such as Shopify, payment providers, shipping providers, analytics tools, and other apps. These services may process your information according to their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have any questions about this Privacy Policy, please contact us at:

Aovela
Email: aovela.contect@gmail.com.